Terms of Service

Last updated: April 2026

Please read these Terms of Service carefully before using NadeemHR. By using our platform, you agree to be bound by these terms.

1Acceptance of Terms

By accessing or using NadeemHR's platform and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. These terms apply to all users including recruiters, HR managers, administrators, and any other individuals who access the platform on behalf of an organization.

2Description of Service

NadeemHR is an AI-powered recruitment platform that provides: • Automated candidate sourcing and LinkedIn search • AI-driven candidate assessment across 7 professional dimensions • AI voice interview capabilities • Recruitment pipeline management • Multi-tenant workspaces for organizations • Analytics and reporting tools We reserve the right to modify, suspend, or discontinue any part of our services at any time with reasonable notice.

3Account Registration & Security

To use NadeemHR, you must create an account. You agree to: • Provide accurate, current, and complete information during registration. • Maintain the security of your password and accept responsibility for all activities under your account. • Notify us immediately of any unauthorized account access at support@nadeemhr.com. • Not share your account credentials with others. • Not create accounts for the purpose of abusing, spamming, or circumventing platform restrictions. We reserve the right to suspend or terminate accounts that violate these terms.

4Acceptable Use

You agree to use NadeemHR only for lawful recruitment and HR purposes. You must not: • Upload content that is illegal, discriminatory, or violates candidates' rights. • Use the platform to discriminate based on race, gender, religion, nationality, age, disability, or any other protected characteristic. • Attempt to reverse-engineer, scrape, or extract data from the platform. • Use the platform to conduct mass data collection without authorization. • Misrepresent yourself, your organization, or your intentions to candidates. • Violate any applicable employment, privacy, or data protection laws. • Attempt to circumvent rate limits, security controls, or access restrictions. We reserve the right to investigate and take appropriate action against any violations.

5Candidate Data & Responsibilities

When using NadeemHR to manage candidate information, you as the organization are the data controller and bear the following responsibilities: • Obtaining necessary consent from candidates before processing their personal data. • Ensuring candidate data is used only for legitimate recruitment purposes. • Complying with all applicable data protection laws in your jurisdiction. • Responding to candidate requests for data access, correction, or deletion. • Not using candidate data for purposes other than recruitment without explicit consent. NadeemHR acts as a data processor on your behalf and will process candidate data only according to your instructions and our Privacy Policy.

6AI Services & Limitations

NadeemHR's AI capabilities, including Layla (our AI HR Director), are provided as decision-support tools. You acknowledge and agree that: • AI assessments and recommendations are advisory in nature and do not constitute final employment decisions. • You retain full responsibility for all hiring decisions made using our platform. • AI outputs may contain errors or inaccuracies and should be reviewed by qualified human personnel. • We do not guarantee that AI assessments will result in successful hires. • You must comply with all applicable laws regarding automated decision-making in employment. • AI voice interview features require candidate consent before use.

7Subscription, Billing & Payment

NadeemHR offers various subscription plans. By subscribing: • You authorize us to charge your designated payment method on a recurring basis according to your selected plan. • Subscriptions automatically renew unless cancelled before the renewal date. • Refunds are provided within 7 days of initial purchase if the service does not meet the described functionality. • We reserve the right to modify pricing with 30 days advance notice. • Failure to pay may result in service suspension. • All prices are in Saudi Riyals (SAR) unless otherwise stated. For billing inquiries, contact support@nadeemhr.com.

8Intellectual Property

NadeemHR and its licensors own all intellectual property rights in the platform, including software, algorithms, AI models, designs, and content created by us. You are granted a limited, non-exclusive, non-transferable license to use the platform for your internal business purposes. You retain ownership of all content you upload (job descriptions, candidate data, etc.). By uploading content, you grant NadeemHR a license to use it to provide and improve our services. You may not copy, modify, distribute, or create derivative works based on our platform without written permission.

9Limitation of Liability

To the maximum extent permitted by applicable law, NadeemHR shall not be liable for: • Indirect, incidental, special, or consequential damages. • Loss of profits, data, or business opportunities. • Damages resulting from hiring decisions made using our platform. • Service interruptions or data loss beyond our reasonable control. Our total liability to you for any claims arising from use of the platform shall not exceed the amount you paid to us in the 12 months preceding the claim. Some jurisdictions do not allow limitation of liability, so the above may not apply to you.

10Termination

Either party may terminate this agreement: • You may terminate by deleting your account and ceasing use of the platform. • We may terminate or suspend your access immediately if you violate these terms, engage in fraudulent activity, or fail to pay applicable fees. Upon termination: • Your right to use the platform ceases immediately. • We will retain your data for 30 days to allow export, then delete it. • Outstanding payment obligations survive termination.

11Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes by: • Sending an email to your registered email address. • Displaying a prominent notice on the platform. Your continued use of the platform after changes take effect constitutes acceptance of the revised terms. If you do not agree to the revised terms, you must stop using the platform.

12Contact

For questions about these Terms of Service, please contact: NadeemHR Email: support@nadeemhr.com Website: nadeemhr.com We will respond to all inquiries within 5 business days.

Questions about our terms?

support@nadeemhr.com